Privacy Policy
OVERVIEW
This Privacy Policy describes how PopLuxe Agency ("we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from our website (the "Site"). PopLuxe Agency is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy applies to our website and services.
By visiting the Site or providing your personal information to us, you consent to the practices described in this Privacy Policy. Please review this Privacy Policy carefully to understand how we collect and handle your information. If you do not agree with this policy, please do not access or use the Site.
SECTION 1 - INFORMATION WE COLLECT
When you visit the Site, we may collect the following types of information from you:
- Personal Identification Information: When you make a purchase or attempt to make a purchase, we collect your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
- Technical Data: We automatically collect information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, we collect information about your browsing actions and patterns while on the Site.
- Order Information: When you purchase from our store, we collect your order history and related payment and shipping details.
- Cookies and Tracking Data: We use cookies and similar tracking technologies to track activity on our site and hold certain information. Cookies are files with a small amount of data that are stored on your browser. You can choose to disable cookies through your browser settings.
SECTION 2 - HOW WE USE YOUR INFORMATION
We use the information we collect from you in the following ways:
- To Process Orders: To fulfill orders placed through the Site, including processing your payment, arranging for shipping, and providing order confirmations.
- To Improve Our Services: Your information helps us to better respond to your customer service requests and support needs.
- To Personalize Your Experience: We may use your information to customize our services, recommendations, and the overall shopping experience.
- To Communicate With You: We use your contact details to send updates on your order, respond to inquiries, and provide customer support.
- Marketing & Promotions: With your consent, we may send you promotional emails about our products, special offers, or other information that we think may interest you. You may opt out of receiving these communications at any time by clicking the unsubscribe link in the email.
- To Comply with Legal Obligations: We may be required to share your information in response to legal requests, such as court orders, subpoenas, or requests from law enforcement authorities.
SECTION 3 - SHARING YOUR INFORMATION
We may share your personal information in the following circumstances:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processors, shipping companies, and marketing service providers. These third parties are only permitted to use your information for the specific purposes for which they were hired.
- Business Transfers: If we merge with or are acquired by another company, your information may be transferred as part of the business transaction.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
We will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
SECTION 4 - SECURITY OF YOUR INFORMATION
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems. Payment transactions are processed through secure encryption methods.
While we take reasonable precautions to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
SECTION 5 - YOUR RIGHTS
Depending on your location, you may have certain rights regarding your personal information. These may include the right to:
- Access the personal information we hold about you.
- Request that we correct any inaccuracies in your personal data.
- Request that we delete your personal data.
- Restrict or object to how we process your personal information.
- Withdraw your consent to marketing communications at any time.
If you would like to exercise any of these rights, please contact us using the contact information below.
SECTION 6 - COOKIES POLICY
As mentioned above, we use cookies to enhance your experience on our Site. You can disable cookies through your browser settings, but please note that some features of the Site may not function properly if cookies are disabled.
SECTION 7 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and your continued use of the Site after any changes constitute your acceptance of the revised Privacy Policy. We encourage you to review this Privacy Policy periodically for any updates.
SECTION 8 - CONTACT US
If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at: